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Our Company

  >   About Us

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Infovation AI, founded in 2021, is committed to revolutionizing customer service through advanced AI technology. Our 24/7 AI-driven solutions are designed to reduce labor costs, provide accurate responses based on your company’s knowledge base, and ensure data security—all through a user-friendly interface. With registered branches in Canada and China, we cater to both the North American and Chinese markets, offering seamless support across all platforms. By leveraging our innovative technology, Infovation AI helps businesses stand out in a competitive market, improve service quality, and strengthen their brand image while achieving long-term growth and success.

Infovation AI prioritizes the security and privacy of customer data, rigorously adhering to data protection laws and regulations in every country we operate. We are committed to safeguarding the safety and confidentiality of customer information. Our dedicated team of PhD-level technical experts provides 24/7 support and ensures the seamless operation and timely updates of our systems, maintaining the highest standards of service and reliability.

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Toronto

​The name "Infovation AI" encapsulates our commitment to merging two critical elements: Information and Innovation. It reflects our mission to leverage advanced information technology and creative thinking to develop 7/24 AI customer service solutions that effectively address client challenges and enhance service efficiency. We underscore our dedication to both information processing and innovative solutions, with the aim of becoming a leading provider of AI technology in the customer service sector. Our goal is to deliver exceptional user experiences and efficient solutions by integrating deep applications of information technology with innovative service methods.

We have forged strategic partnerships with leading technology companies, educational institutions, and research organizations to advance AI technology and its applications. Our partners include top cloud service providers, data analytics experts, and prestigious academic institutions. Leveraging these collaborations, Infovation AI integrates our 24/7 AI-driven customer service solutions with continuous technological innovation and service optimization.

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